Privacy Policy

The Mess Whisperer
Effective Date: March 2025

1. Introduction

The Mess Whisperer ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website ("Site") and services, you agree to the terms of this Privacy Policy.

2. What Personal Information Do We Collect?

We may collect personal information, including but not limited to:

• Name, email address, phone number, and address

• Payment details (processed securely via third-party payment providers)

• Information about your home organizing and decluttering needs

• Any other information you voluntarily provide

3. How We Collect Your Information

We collect personal information through:

• Direct interactions (e.g., when you contact us via our website, phone, or email)

• Online forms and service inquiries

• Cookies and tracking technologies on our Site

• Social media interactions

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services, including home decluttering, styling, and cleaning

• To communicate with you regarding inquiries, bookings, and customer support

• To process payments securely

• To improve our website, services, and customer experience

• To comply with legal and regulatory obligations

5. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Third-party service providers who assist in delivering our services (e.g., payment processors, IT support)

• Legal or regulatory authorities when required by law

• Business partners or contractors assisting in service delivery (only as necessary)

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Under Australian privacy laws, you have the right to:

• Access and correct your personal information

• Withdraw consent for certain data uses

• Opt out of marketing communications

• Request deletion of your personal data where legally permissible

To exercise these rights, contact us at [Insert Contact Email].

8. Cookies & Website Tracking

We use cookies and tracking technologies to improve our Site’s functionality and user experience. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our Site with an updated effective date.

11. Contact Us

For privacy-related inquiries, please contact us at:

The Mess Whisperer
Sydney Australia
Email: info@messwhisperer.com
Phone:+ 61 0432440440